Verify your customers’ phone numbers and email addresses — and build the foundation to communicate securely and sustainably online instead of by mail. No third-party providers, wherever digital communication with customers makes sense.
Use Case · Communication Data
The first step from mail to digital communication
Applicable across: Ecommerce · Telecommunications · HR · Insurance · Energy Providers · Municipalities · and anywhere contact data needs to be verified
- Phone Number Verification
- Email Verification
- No Third-Party Integration Required
- Foundation for Digital Instead of Postal Communication
About This Solution
Many organizations communicate with their customers by mail by default — not out of preference, but because they lack verified digital contact data. Without certainty that an email address or phone number is correct and actively in use, mail remains the only reliable option.
FINcredible verifies your customers’ phone numbers and email addresses — creating the foundation to send information securely online instead of by mail. This works across industries, wherever digital communication with customers makes sense.
Phone Number Verification
Confirmed via SMS code, directly within the process — the foundation for trustworthy SMS communication.
Email Verification
Confirmed via email link — the foundation for sending information securely by email instead of by mail.
Regulatory-backed for banks and insurers
The verified phone number meets the requirements for strong customer authentication under Austria’s Banking Act (§ 38 BWG, release from bank secrecy) and supports the consent requirement for electronic communication under the Insurance Contract Act (§ 5a VersVG)
How FINcredible Works? Technology and infrastructure for secure digital financial, identity and verification processes.
Ready to Secure Your Business. Contact Us Today & Scale Your Growth
Questions
How does phone number verification work at FINcredible?
FINcredible confirms the phone number via an SMS code directly within the verification process. This SMS verification builds the foundation for trustworthy digital communication with customers by SMS.
How does email verification work at FINcredible?
FINcredible verifies the email address via a confirmation link sent directly within the same digital process. This email verification builds the foundation for sending information securely by email instead of by mail.
What advantages does digital communication offer businesses over postal mail?
Verified contact data reduces postage costs, shortens delivery times, and enables traceable digital delivery. This requires that a customer’s email address and phone number are actually correct and actively used — which is exactly what FINcredible’s communication data verification ensures.
Is a third-party provider required for communication data verification?
No. FINcredible’s phone number and email verification run entirely within a single system, with no additional third-party integration and no switching between tools.
What legal framework governs electronic communication for insurers and banks in Austria?
For insurers, agreeing to electronic communication requires the policyholder’s explicit, separately declared consent (§ 5a of the Austrian Insurance Contract Act, VersVG). For banks, the written-form requirement for releasing bank secrecy in remote transactions can be satisfied through strong customer authentication (2FA under § 4 Z 28 ZaDiG 2018), as set out in § 38 (6) in conjunction with § 38 (2) (5) of the Austrian Banking Act (BWG).
How does FINcredible support these legal requirements?
The verified phone number from FINcredible’s SMS code process can serve as the technical basis for 2FA-backed consent to electronic communication – for a policyholder’s consent to electronic communication under insurance law.
Which industries is FINcredible's communication data verification suited for?
It can be applied across industries — including ecommerce, telecommunications, HR, insurance, energy providers, and municipalities — anywhere organizations want to communicate with customers digitally and sustainably instead of by mail.
Can communication data verification be combined with other FINcredible solutions?
Yes. Phone number and email verification can be combined directly with identity verification and financial data verification within the same end-to-end onboarding process.
Testimonials
See what our clients say about working with us.
5/5
“FINcredible demonstrates what responsible handling of user data protection can look like. For the founders, data privacy is a top priority.”
Philipp Kinsky, Partner, HERBST KINSKY Rechtsanwälte GmbH
5/5
“FINcredible has an enormously strong team. With their product ‘FINcredible MietCheck’ and their focused market approach, this FinTech company has extraordinary potential.”
Patrick Pöschl, Chairman, Fintech Austria
5/5
“ImmoScout24 continuously improves its service for property seekers. The partnership with FINcredible for creditworthiness checks helps future tenants present themselves competently and credibly to landlords, while protecting their data far better than has traditionally been common practice.”
Markus Dejmek, Austria Country Manager, ImmoScout24
5/5
“Currently, willhaben lists more than 20,000 rental apartments and over 1,300 houses for rent. Once someone has found their dream property with us, they often have very little time to stand out against other prospective tenants. That’s why we’re glad to have FINcredible as a partner at our side, making the property search even easier for our users while placing just as much value on security and data protection as we do.”
Judith Kössner, Head of Real Estate, willhaben
5/5
“We wanted to close the gap between modern property management and well-founded tenant decisions. With FINcredible, we’re integrating a solution that creates transparency and supports owners in one of the most important decisions in the rental process.”
Laurens Pohl, CEO, ImmoAssist
5/5
“Our goal is to make financing as simple as possible, without losing sight of responsibility or reliability.”
Herbert Hirscher, CEO, Mercedes-Benz Financial Services Austria
5/5
“With this modern solution, which we are initially testing in the Diocese of St. Pölten and then plan to roll out across Austria, we are creating a win-win situation: more efficient processes for us, the highest security for our donors, and an active contribution to environmental protection.”
Christoph Riedl, Secretary General, Caritas St. Pölten
Ready for sustainable digital communication instead of mail?
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